KABI Automotive - Slow or failed page loads – Incident details

All systems operational

Slow or failed page loads

Resolved
Degraded performance
Started about 4 years agoLasted 5 minutes

Affected

ShopLoader

Degraded performance from 2:11 PM to 2:16 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue was resolved when a code deploy was completed and the system returned to 100% availability. The deploy was necessary to fix a bug which effected a small number of appointment updates to DMS systems.

  • Identified
    UTC
    Identified

    For approximately five minutes beginning at 7:11 am PDT, ShopLoader users experienced degraded performance which resulted in longer than usual page load time and in some cases, failed page loads. We observed 90 total requests that failed completely.