KABI Automotive - Database connectivity issues and failover – Incident details

All systems operational

Database connectivity issues and failover

Resolved
Degraded performance
Started over 3 years agoLasted less than a minute

Affected

ShopLoader

Operational from 4:23 AM to 4:23 AM

Updates
  • Resolved
    Resolved

    An elevated number of background data fetches put unexpected load on the database sufficient to require failover.

    Failover was automatic and completed within a few minutes.

    We observed approximately 66 requests which failed due to timeout due to being unable to contact the database.